CONTACT US
CONTACT US
Our customers are important to us. That's why we're here to answer any of your questions, anytime. If you have a question regarding any of our brands, vehicles, or dealers, see below for the best way to contact us.
CONTACT DEALER
In the top right corner of your screen, choose your preferred dealer in order to see their contact details.
CONTACT GM BY PHONE
If you have a question, comment, or problem with a product or service, let us know; we will be happy to serve you.
Our Customer Care Centre hours of operation are:
Monday to Friday: 8:00 a.m. to 11:00 p.m. (E.S.T.)
Saturday: 8:00 a.m. to 5:00 p.m. (E.S.T.)
Closed Sundays
Product and Program questions:
1-800-GM-DRIVE (English, Cantonese, Mandarin)
1-800-463-7483 (French, Cantonese, Mandarin)
Cadillac Customer Care Centre:
1-888-446-2000 (English, French)
Privacy Policy
Roadside Assistance
If you experience any problem with your GM vehicle during its warranty period, round-the-clock Roadside Assistance is available via a toll-free number from anywhere in Canada or the United States.
1-800-268-6800
Privacy Policy
GM Mobility Program
If you or your passenger(s) have a physical disability which prevents you from driving or riding in a factory-equipped vehicle, find out about our Mobility Program for persons with disabilities.
1-800-GM-DRIVE
1-800-263-3830 (TDD users)
Privacy Policy
CONTACT GM BY MAIL
Please mail any business-related correspondence, and any vehicle owner related comments, questions, or concerns to the following address:
General Motors of Canada Company
500 Wentworth Street WEST
Oshawa ON
L1J 0C5
GENERAL MOTORS & ACCESSIBILITY
General Motors of Canada Company is committed to interacting, communicating with and providing goods and services to members of the public that are based on the full inclusion of all persons with disabilities. We recognize that people with disabilities may have different needs and we will in accordance with government guidelines, support identification, removal and prevention of barriers for persons with disabilities. General Motors of Canada Company can also provide accessible formats and communication supports where possible for persons with disabilities upon request. General Motors of Canada Company is committed to providing these accessible formats and communication supports in a timely manner. To request an accessible format or communication support, please choose one of the feedback options below that best addresses your needs.
If you wish to view our multi-year Accessibility plan, please click here.
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If you wish to provide General Motors with feedback regarding the manner in which we provided goods or services to yourself or another individual, please choose one of the feedback options below that best addresses your needs.
To contact us by phone:
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (TDD users)
To send us an email: Please click here.
To contact us by mail, please address your correspondence as follows:
General Motors of Canada Company
500 Wentworth Street WEST
Oshawa ON
L1J 0C5
For additional contact information, please visit GM Canada’s Contact Us page.
